Last updated: June 12, 2025
At Naia Tattoo, all tattoos and flash art bookings are personalized and created with artistic dedication. Because of this, we follow a clear refund and cancellation policy to respect both your time and our creative process.
1. Deposits Are Non-Refundable
To secure your tattoo session or flash art, we require a deposit. This deposit:
- Reserves your time in our calendar;
- Covers the preparation and design process of your tattoo.
All deposits are non-refundable, even in case of cancellation or no-show.
2. Rescheduling Policy
You may reschedule your session once, free of charge, if you notify us at least 72 hours in advance.
Requests with less than 72 hours’ notice may require a new deposit to book again.
To reschedule, contact us.
3. No-Shows and Late Arrivals
- If you do not show up for your appointment without notice, your deposit will be lost.
- If you arrive more than 30 minutes late, we may need to reschedule your session, and a new deposit might be required.
4. Flash Designs
Once a flash design is purchased, it becomes exclusive to you and is removed from our shop.
Flash art purchases are final and non-refundable, even if you decide not to proceed with the tattoo.
5. Returns for Products
If we offer physical products (such as healing kits or 3D items):
- You may return unopened items within 14 days of delivery.
- The item must be in original condition.
- Shipping costs are non-refundable.
- Contact us at [email protected] for return instructions.
6. Touch-Ups
Touch-ups for small imperfections are free within 2 months of the session date, but must be evaluated by us.
If poor aftercare is identified as the cause of damage, additional charges may apply.